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Cancellations

Cancelling an Order

You can request to cancel an order before it ships from My Orders. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are prepared for shipment.

If you missed the window to cancel the order, you can always contact us, and then send the item back once it arrives. Please note, return shipping costs will apply!

What you can do if your Cancellation has been Denied

  • If you wish to keep your item(s) there is no further action needed.
  • If you wish to return your unwanted item(s) you can do so once you have received your item(s). To get started, view your recent orders and select the item you want to return.

Cancelling a Return

Already filled out the return form but changed your mind? Don’t worry! As long you still have the item in your possession, you can easily cancel the return from My Orders or contact us.

Cancelling an Email Subscription

You can unsubscribe on your dashboard at anytime.

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