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Fraud Prevention & Compromised Accounts

If you see any suspicious activity related to your Straight Bargains account or suspect that your account may have been compromised, you should contact us immediately. Examples of suspicious activity include:

  • Unrecognized Straight Bargains charges on your credit card or bank account;
  • Changes to your Account Information (e.g., shipping address, phone number, email address) that you did not request;
  • Order confirmations you do not recognize; or
  • Other suspicious emails that may be a phishing or spoofing attempt.

**Please report any suspicious activity by contacting us here.

If you see an unauthorized order on your bank or credit card account, please contact us first. We have top of the line credit card processing security and monitoring and we do not ship orders when they are flagged as fraudulent. We always refund the account the same business day the order was placed. If we can’t resolve the issue then contact your bank or credit card company to alert them.

If you suspect that your account was accessed or used without your authorization, please reset your account password and delete any saved payment information. If you have the same login information for other accounts, we recommend changing your passwords on these sites as well. Be sure to create a password that follows our Security Best Practices.

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