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Shipping Large Items

General Information

For these items, we partner with freight carriers who specialize in LTL(less than truckload) transportation and final delivery to ensure the product arrives safe and sound.

Your order is handled with the utmost care from the moment it leaves the warehouse to the time it has been successfully delivered to your door.

Process

Larger items have their own delivery process. Here’s a list of steps for this kind of shipment:

1) Complete your purchase by checking out. We provide FREE shipping on all orders, allowing you to shop in peace and save money!

2) Once the order gets picked up from our location you will receive a shipping confirmation email to let you know your order is on its way.

3) Enjoy your new item! Check the condition and packaging of your order. As always, feel free to contact us for any additional help!

Basic Drop-Off

Your local carrier will unload the item(s) and leave package in a safe place outside your home (front door, porch, or garage). Once it’s been dropped off, it’s yours!

  • You are not required to be home to accept the delivery and a signature is not needed. Your item(s) will be delivered as long as the delivery team determines the area is secure.
  • For apartments and condos with a front desk, your item(s) will be dropped off there. For any apartments or condos that have outer doors only, your item(s) will be left outside the front door.
  • Please reach out to the local carrier directly if you need to reschedule your delivery. Their contact information can be found in the email detailing your delivery date and time window.
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