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Updating Shipping on an Order

Updating Orders In Transit

Once an item has shipped, a few extra steps are required to make adjustments. Unfortunately, items already in transit cannot be expedited.


If you have a USPS or UPS tracking number, you can update your order through Account or UPS My Choice.

Both links allow you the ability to:

  • Hold or delay packages
  • Pick up from a local USPS or UPS location
  • Deliver to another address
  • Deliver on another day
  • Schedule a delivery window
  • Sign for packages online

All Other Carriers

If your item is not being shipped by USPS or UPS, it’s considered a large item. You can make the following order changes for large items:

Reschedule the delivery date and/or time window:

  • Follow the instructions listed in your scheduled delivery date confirmation email.
  • Delivery dates cannot be adjusted within 24 hours of scheduled deliveries.

Change the delivery method:

Change the shipping address:



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